The Department of Student Advising Coaches is committed to striving for excellence in service by preparing students for a life of continual learning, adaptability, and individual fulfillment. Advising engages students in a developmental process to facilitate educational planning, and to provide guidance toward academic independence and self-sufficiency.

Empowering you on your path to success.

If you need help dealing with a student issue, click here to visit the Retention Center.

Student Advising Coaches

Student Advising Coaches

HeatherGSmithAdvisor2017 2Heather G. Smith, Director of Student Advising Coaches
ECC 255 (located in Student Services)

About Heather

I am Heather G. Smith, Director of Student Advising Coaches at SouthArk Community College, I have held several different positions here at SouthArk, but this is my favorite one so far.  Advising students and teaching SouthArk Success classes, both in-class and online, makes my days!  I believe if you love what you do, you never really feel like you’re at work.  I am lucky to be in the perfect position for me with wonderful coworkers who also love what they are doing. It makes for many great days.

I live in El Dorado with my spouse, 2 cats, and 2 dogs.  I like DIY tasks around the house, gardening, knitting, craft projects, music, watching HGTV, yard sailing, traveling, and card games.  Autumn is my favorite time of year, with winter being a close second.  I am from upstate New York (the Hudson Valley) so I miss the crisp autumn air, and beautiful colored leaves in deep reds and oranges.  The cool temperatures turn the leaves up north colors that we just don’t see down here in the south.  I’d be happier if we had more snow than hot days.

I received 2 degrees from SouthArk (an AAS in Office Occupations and an Associate of Arts), my Bachelor's Degree in Business Administration Management (BBA) from UALR, and my Master's Degree in Business Administration (MBA) with a focus on Ethics from Harding University.  I believe you can accomplish anything you set your mind to, if you’re willing to work hard enough for it.  My favorite quote is “Be the change that you wish to see in the world.” By Mahatma Gandhi.  Enrolling at SouthArk Community College is a great way for you to start becoming the person you were meant to be.

Student Advising Coach/Student Activities Specialist 
ECC 254 (located in Student Services)

Student Advising Coach

Please see Dean Inman or Heather Smith for advising.

DeanInman2017Dean Inman, Dean of Enrollment Services 
Academic Advising
ECC 258 (located in Student Services)

About Dean

}Dean Inman, Dean of Enrollment Services (Yes that makes me Dean Dean, Dean squared) started at SouthArk before most of you were born.  Dean started at the college as the Director of Student Support Services, then moved to be Registrar, and finally to Dean of Enrollment Services. He spends his 30 minutes of spare time away from the college: reading, playing with his dogs and pondering the great questions of the universe. If you are driving at the speed of light in a car, what happens when you turn on the headlights?

AlejandraMunoz2017Alejandra Muñoz, College & Career Coach Advisor 
Concurrent Credit

ECC 241 (located in Student Services)


About Alejandra

Alejandra currently serves as the College and Career Coach Advisor.

Alejandra has worked in education since 2009 and has served in various roles, which include institutional diversity, undergraduate education, academic advising, student affairs, as well as recruitment and retention efforts for First Generation College students. Alejandra earned a Bachelor of Business Administration Degree in Finance from Texas A&M University and a Master’s Degree in Higher Education and Student Affairs from Baylor University. Her research focuses on how the social context in the college experience impacts the way undocumented students make meaning of their identity.

In her free time, Alejandra likes to take road trips and explore the many beautiful regions of the United States. Her goal is to see all 50 states by the age of 50! Her hobbies include crafting, hiking and cooking vegan meals. She also loves to spend time with her husband, her family, and her friends. One of her favorite quotes is “You miss 100% of the shots you don’t take” because she believes in making the best of every opportunity.

KathyReaves2017Kathy Reaves, Director of Career Pathways Initiative
Radiologic Technology, Surgical Technology 
Career Pathways Students
ECC 253 (located in Student Services) 


About Kathy

I grew up in Mt. Holly, and graduated from high school in 1974 (yes, I am that old!!!). I attended SAU and graduated in May 1977 with my bachelor’s degree in English Education. After marrying my wonderful husband in September of that same year, we moved to Little Rock. My 2 sons were born there, and in 1990 we moved to Texas.  

I have been back in South Arkansas for the past 10 years. I have worked in Career Pathways here at SouthArk since April 2007 – first as the administrative assistant, then the counselor, and now the director of the program. I love what I do, and one of the best “perks” of my job is watching students who CPI has helped walk across the stage at graduation!

SusanSpicher2017Susan Spicher, Education and Early Childhood Program Director 
Whitfield classroom building, 2nd floor, north end 



The next day that I will be in the office for advising is on Monday, July 2nd. Please give students this link to sign up for appointments: https://doodle.com/poll/3ytdmy3cyyc7n7ag 
If they need to contact me it is best to email and please let them know they should use their college email.
Thanks so much,


About Susan

I consider advising and learning as a partnership. We all work together and we all learn together. Even after all these years I have plenty to learn about children, teaching, administration, and just life in general. My goal is to be a resource and a mentor to each of my students and advisees so you may work continually toward your full potential and goals.

I was born in Cleveland, Ohio and I am the fourth of nine children.   I can't really remember a time that I did not enjoy being with children. At the age of 10, I was already developing my teaching and nurturing skills. In high school I took a DCT training program that allowed me to go to school half day and work half day. My first position was as a teacher's aide in a 3 year old class. This first experience helped me to confirm that education was my calling.

What I have learned through life is there is nothing that can stop you when you set a goal and focus on accomplishing that goal. Life happens for all of us. When I went to undergraduate school I was able to attend full time for two years and then after getting married attended part time. It took me 15 years to get a Bachelor’s degree that came about through several major life changes and realigning of goals.

My career path has led me through 7 years as an Early Childhood Teacher, 20 years as an Early Childhood Program Director that included being the principal of a private elementary school. I have worked as a consultant in the reimagining and design of several early childhood programs.  I was an adjunct professor in Early Childhood Education for 11 years in the Los Angeles area before moving to Arkansas to take my position as Education Program Director in 2012. Through the years I continued my formal education acquiring a Master’s degree in Education and a second Master’s in Early Childhood Education in addition to course work for a PhD in Early Childhood Education.

My little family includes my husband of 40 years and my youngest brother, Andy, who is an adult with developmental disability. Then of course there is our dog, Diamond, who brings so much joy to our lives. In my spare time I love to oil paint, draw, crafting, crochet, and sing gospel/Christian music. I love to laugh and strive to bring joy into the lives of all those I encounter.

There are always going to be obstacles in life, but we must keep our eye on the goal. My little family does what we need to do to keep going toward the goal. Years ago when my mother gave me my first "grown up" Bible she wrote on the inside of the front cover, “I can do all this through him who gives me strength.” Philippians 4:13. So this has become my life's motto. Good times or bad, abundance or famine...there is nothing that I cannot handle.